Theme Scientist Privacy Policy

Last updated: April 30, 2020

Theme Scientist “the app” provides A/B testing “the service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
We value privacy, and respect yours. Our business is based on a foundation of quality and integrity. The information collected is to help the app and services function properly.
Our goal is to help your business, that’s why we built this app. If you have any questions about this policy you can contact us any time at: themescientist@previewx.zendesk.com.

Updating your privacy policy
To report data for the A/B testing feature of the App, the App needs to install a tracking pixel to track website visitor events.
See the section below titled “Website Visitor Data the App Collects” for the information tracked.
We recommend including a clause (if you don’t have one yet) in your privacy policy to let users know that you are tracking web analytics events.

Information the App Collects
When the app is installed, it will be able to access this data:
Store email
Store time zone
Order count in the last 30 days (to assign a price plan)
Read themes
Edit / publish themes
Read products
Edit products

Website Visitor Data the App Collects
If using the A/B testing feature, our web analytics pixel uses cookies to collect this data from website visitors on your site:
Page views
Number of sessions
Number of visitors
Add to cart clicks
Number of orders
Sales

We don’t collect any personally identifiable information from website visitors. The analytics are displayed in the App dashboard when you run A/B tests.

How Do We Use Your Information?
We use the information we collect from you and your customers is to provide the Service and to operate the App. Additionally, we may use this information to: Communicate with you; Optimize or improve the App; or Provide you with helpful relevant information.

Sharing Your Personal Information
We protect your data and will never sell your information to 3rd parties.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill the function of the app, or otherwise to pursue our legitimate business interests listed above.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Regardless of where you live, you can contact us at anytime at themescientist@previewx.zendesk.com to request information or ask questions about our policy.

Data Retention
When you subscribe to the usage of our app, we will maintain your information and settings until 48 hours after uninstalling the app.
We do not retain data about customers or orders.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at themescientist@previewx.zendesk.com.

We scale great products into great businesses.

Get in Touch